Outsourced Credit Control from £500/month | STA International
Outsourced Credit Control

Credit control, handled. In your name, from £500 a month.

Year-round credit control run by experts under your brand - so invoices get paid faster, cash flow stays positive, and your team stays focused on the work that grows the business.

  • All contact with your customers is in your name
  • Payments go direct to your bank account, never ours
  • 65 years' experience · FCA regulated · ISO 9001 & 27001
£68,000
returned to cash flow for a £5m SME
That's the impact of cutting days sales outstanding by just five days. For a £30m business, the same improvement is worth £411,000.
Flat monthly fee. No per-account charges, no hidden extras - and debt recovery at a 20% discounted commission rate when you need it.
ISO 9001 and ISO 27001 certified Credit Services Association member Collector Accreditation Initiative Prompt Payment Code signatory Authorised and regulated by the Financial Conduct Authority

How much does it cost to outsource credit control?

One flat monthly fee, based on the number of live accounts on your ledger. Indicative pricing below - we review your ledger before quoting fully.

accounts / month
Your indicative monthly fee £0
Under 50 live accounts £500 / month
50 - 150 £1,000 / month
150 - 300 £1,500 / month
300 - 500 £2,000 / month
500 - 1,000 £2,500 / month
1,000+ Price on application
Included benefit: credit control clients get debt recovery at 20% off our standard commission - 8% instead of 10% of sums collected.

All pricing is indicative and excludes VAT. We review your ledger before providing a full quote, so the fee you pay reflects the work involved.

Built for the moments credit control gets hard

Whether it's a short-term project, cover for absences, or a long-term partnership, we flex to fit. You'll recognise your business in at least one of these.

Can't recruit or retain credit controllersSkip the hiring cycle entirely - our trained team is ready on day one.
Growing faster than your back officeExtra credit control resource during rapid expansion, without headcount.
Seasonal or peak-period demandScale up when invoicing spikes, scale back when it doesn't.
Lots of small accountsWhen chasing numerous low-value invoices in-house costs more than it collects.
Subscriptions and annual contractsRecurring billing models that need consistent, systematic follow-up.
Acquisitions and year-end clean-upsLedger tidy-ups, compliance during acquisitions, or focusing your team on major accounts while we handle the rest.

Why businesses outsource their credit control to STA

Comprehensive credit control for SMEs and large enterprises, backed by 65 years' experience.

£

Faster payment, better cash flow

Systematic, professional follow-up gets invoices paid sooner - and over time educates your customers to pay faster.

Cheaper than hiring

No recruitment, training, or retention costs - and no gaps for annual leave, sickness, or parental leave.

In your name, invisibly

Every call, email, and letter goes out under your brand. Your customers see consistency, not a third party.

Scales with your sales

Flex resource up or down as volumes change - ideal for seasonal businesses and fast growers.

Relationships preserved

A customer-focused approach that strengthens relationships rather than straining them.

Full visibility, always

Your Receivables Online shows every credit control activity, with monthly KPI reporting as standard.

Small DSO improvements, serious cash

Days sales outstanding is the industry measure of how long it takes to get paid. Reducing yours by just five days releases:

£68,000
back into cash flow for a £5m turnover SME
£411,000
back into cash flow for a £30m turnover business

Less borrowing, fewer financing fees, more working capital - without selling anything extra.

From onboarding to payment

We tailor the service to your business and operate discreetly under your name. A typical engagement covers:

1

Credit checks and account opening

New credit applications processed and checked against your rules, with your payment terms agreed before trading begins.

2

Credit limits set and monitored

Limits established and continually reviewed so problems are caught before they become bad debts.

3

Clear invoicing in your name

Invoices issued under your brand with agreed payment terms and purchase order numbers included, so there's nothing to query.

4

Collection from invoice date

Large invoices confirmed as received and query-free, with payment method and date secured. Smaller invoices follow a collection strategy agreed with you.

5

Paid - direct to your account

All payments go straight to your bank account. You track every activity through Your Receivables Online, with monthly KPI reports.

What our clients say

★★★★★
“STA has been a fantastic outsource partner for us. A skilled and diligent team, who were quick to learn our systems and outperform our Key Risk Indicators. Great team to handle disputed and protracted cases, providing the right balance of pressure and collaboration to ensure debts are paid.”
Sonovate Ltd
★★★★★
“We used STA International as a temporary solution to fill resource gaps resulting from exponential business growth. The quality, professionalism and commitment of the STA team has been first class. All facets of the collections process have been managed seamlessly, with fantastic results.”
Culligan UK

Frequently asked questions

Will my customers know we've outsourced?
No. All communication with your customers is in your name, providing consistency and transparency. We operate discreetly and confidentially under your brand.
Will outsourcing damage customer relationships?
Our customer-focused approach helps improve relationships rather than harm them. Over time, professional and consistent credit control educates your customers to pay faster.
Where does the money go?
All payments go direct to your bank account, never ours.
How will I know what contact you've had with my customers?
Your Receivables Online keeps you up to date with all our credit control activity, and we report monthly on KPIs.
Does this only work for certain sectors?
No. We work with companies of all sizes across many industries to improve cash flow and reduce DSO.
What is DSO?
DSO stands for Days Sales Outstanding - the industry standard measure of the average number of days it takes a company to collect payment after a sale.
How much does it cost?
A flat monthly fee based on the number of live accounts on your ledger, from £500 a month. Use the price checker above for your indicative fee - we review your ledger before quoting fully, so the fee reflects the work involved.
What if I only need short-term help?
That's fine. We support short-term projects like year-end ledger clean-ups or post-acquisition work, medium-term cover for staff absences, and long-term outsourcing partnerships.

Get paid faster. Start with a free, no-obligation quote.

Whatever size your business is, we have the expertise to make a difference. Check your indicative price and request your full quote in under a minute.

See your price
Prefer to talk? Call 01622 600 921