B2B Debt Collection Agency
No collection, no commission business to business debt collection and B2B credit control with STA International.
With recent research showing 44% of B2B invoices being overdue in the last 12 months, it’s more important than ever to stay on top of your cash flow and maximise recovery of owed funds. For most UK businesses, this is a very time-consuming process that takes resources away from other important tasks – and doesn’t always yield results.
Using a B2B debt collection agency like STA International can help streamline this process, recover unpaid invoices more efficiently, preserve customer goodwill and offer transparent 24/7 online reporting – even remaining cost-neutral to you in many cases.
Our B2B debt recovery process has been honed over 65 years of experience and can help to recover your unpaid invoices in 3-4 weeks on average. We offer you end-to-end support with an in-house tracing department, law firm (STA Legal), an international network of affiliated partners and accreditations with industry governing bodies. No matter the size of the debt, in the UK or abroad, we can support your credit control process and business to business debt collection with weekly BACS remittances.
STA recovers your business to business debts effortlessly to give you:
Calculate your debt
How our B2B Debt Collection Works
We pride ourselves on a highly individual approach to each business to business debt collection case, working to understand your specific situation and developing a tailored strategy to maximise recovery of your unpaid invoices and other debts. Blending this with our six decades of experience, we’re confident that we can achieve successful commercial debt recovery in most cases.
Place your debts & debtor checks
Professional contact strategy
30 day review and next step advice
Weekly funds remittance
Legal escalation
B2B Credit Control & Management
If you’re looking for help with your entire B2B credit management, we can help. Whether you’re looking to cover a short term staff absence, need support with seasonal peaks or want a partner to take over the process year-round, our personalised approach to outsourced credit control means we can help.
Unlike some other B2B credit management companies or systems, we’ll create a tailored solution to your business, priced at a fixed monthly fee starting from just £500 per month. This means you’ll never face any surprise fees, and can focus on other aspects of your business without needing to worry about your accounts receivable, credit application processing and more.
Get paid today, contact STA
Get in touch today to see how we can help recover your overdue invoices
Proven B2B Results
With more than £20m recovered over the last 12 months, you can be sure our business to business debt recovery is always working in your best interests to collect funds quickly and efficiently. Our team is perfectly placed to assist clients ranging from FTSE100 companies to SMEs across a wide variety of industries, with debts in the UK and abroad – so there’s no reason not to get in touch today!We only had one case available and STA treated this with a level of service I would expect if I was a major customer. I would recommend their services whatever value of debt you are dealing with.
I have used the services of STA International for a number of outstanding accounts and they have always collected the payments. Their approach is very professional and they keep you informed throughout the process. If there are any problems they liaise with you and negotiate with the debtor on your behalf. A first rate service that I would recommend to anyone.
I have found STA extremely professional and supportive in supporting us with our business needs. They have easy to communicate features via their portal and their collection rates are great. Whilst debt collection is never a nice thing to have to address, they make this as stress free of a process as possible.
This is our first experience of using a debt recovery agency. We were pleasantly surprised by how simple and effective STA made the whole process, saving an enormous amount of time and energy for our Finance Manager to redirect to more productive activities. Thank you.
24/7 Online Portal
''Companies owe money, but people pay bills.''
We pride ourselves on always taking a collaborative, amicable approach to B2B debt recovery. Unlike more aggressive and confrontational strategies, we use gentle debtor education to not only maximise recovery chances of your current debts, but increases the likelihood of money being paid on time in the future. This also helps to protect your reputation and preserve customer goodwill, especially important for ongoing business relationships.Pricing & Member Benefits
In many cases, our business to business debt collection can be offered to you on a cost-neutral basis. Learn more about our ‘no collection, no commission’ structure and how it can benefit your business below.
Member benefits
We are proud to partner a growing number of credit insurance underwriters who have appointed STA to offer their policyholders worldwide debt collection services.
Check to see if you’re eligible to our preferential rates of commission.
Get paid today, contact STA
Get in touch today to see how we can help recover your overdue invoicesBusiness to Business Debt Collection FAQs
We’ve put together a list of the most commonly asked questions about business to business debt recovery below. If you still want to know more, please don’t hesitate to contact us and our team would be happy to help!
B2B debt collection is the process of recovering money owed to a business by another business. Methods of doing so range from pre-legal routes of communication and education, but can extend to legal escalation, in either case including the recovery of statutory interest and additional compensation on top of the principal sum.
Often, a company may choose to partner with a B2B collection agency in order to streamline the process and maximise chances of recovery.
Business-to-business (B2B) and business-to-consumer (B2C) collections differ by who owes the money, and the type and size of debt. B2B collections involve businesses being owed money by another business, and typically involve larger and more complicated debts. B2C collections typically involve smaller debts where an individual consumer owes money to a business, such as a credit card bill.
In the UK, you typically have six years (five years in Scotland) to recover most types of commercial business debts before the limitation period expires. However in some cases, there are some nuances depending on the type of debt and other factors. For example, receiving acknowledgement of the debt or partial payment can reset the clock on this limitation period.
Even if this limitation period does expire, it doesn’t always mean you can’t collect on the owed amount – it may just mean there are certain actions you can no longer take. If you’re unsure, it’s important to start the B2B collection process as soon as possible to maximise recovery chances. Get in touch today and our team can help you understand your specific circumstances.
We have a minimum case value of £500 for single business to business debts. If placing debts with us in bulk, we can offer recovery for lower individual debt amounts.
Our no collection, no commission structure means that you don’t need to pay us anything until we’ve successfully collected your debts. The rate of commission we charge for B2B debt recovery is 10% for UK debts, and 15% for international debts. For large debt amounts or repeat usage, this rate can be discounted.
We add fixed fees of £40, £70, or £100 depending on the debt size, and statutory interest of the base rate + 8% when collecting money owed to you, under the Late Payment of Commercial Debts Act. This means that in many cases, our fee is paid by the debtor, making our services completely cost-neutral to your business.
These terms show we’re independently regulated and accredited by multiple industry standard bodies:
FCA authorised – we follow strict rules on fairness and transparency. (Proof of FCA authorisation)
ISO 27001 & 9001 – we’re certified in international standards for data security and quality management. (Proof of ISO 27001 & 9001 certification)
CSA – we’re a member of the Credit Services Association, the sole UK national trade body for debt collection. (Proof of CSA membership since 1995)
ECA – we’re the only UK member of the European Collectors Association, giving us reach in 150+ countries (Proof of ECA membership)
On average, we recover business to business debts within 3-4 weeks. That being said, every individual case is different, so this timeframe could be shorter or longer depending on your specific circumstances and debts.
Yes, we also specialise in international debt recovery to help you collect owed funds from overseas. We’ve been able to recover 83% of international debts from our UK office in the last year from 154 countries, avoiding additional costs by having to use local agents.
In the unusual cases we can’t collect from our UK office, we can help to instruct one of our closely vetted international partners if a local agent is necessary.