Credit Control

Comprehensive Business Collections Outsourcing for SMEs and Large Enterprises. Call us today on 01622 600 921

Tailored to suit every business type

Outsourcing your credit control can deliver numerous benefits to your business, which is why our services provide you with year-round credit control, all communicated in your name, while addressing any team requirements and keeping your cash flow positive.

We help businesses:

facing challenges in recruiting credit control staff

seeking to avoid the complexities of credit management

aiming to concentrate on major accounts internally while outsourcing smaller ledgers

experiencing peak, seasonal demand periods

requiring additional credit control resources during rapid expansion

needing to ensure credit control compliance during acquisitions

with numerous small accounts finding outsourcing more cost-effective

with annual contracts and subscription models

looking to outsource specific aspects of the credit management function

From onboarding to payment

We tailor our services to fit your business needs, operating discreetly and confidentially under your name. Our offerings can include:

Collection from invoice date – we confirm receipt of large invoices, ensure these invoices are query free and gain their payment method and date. For smaller invoices, we would develop collection strategies in agreement with you

Credit application processing and credit checking against your rules

When opening new accounts, we would ensure your terms of payment is agreed

Setting credit limits and continual monitoring, avoiding bad debts

Invoicing in your name – we ensure your invoices are clear and contain agreed payment terms and any purchase order numbers

What are the benefits of outsourcing your credit control?

1. Improved cash flow: By outsourcing credit control, you can get paid faster and improve your cash flow. This can help you better manage your business finances.

2. Increased time to focus on core activities: Outsourcing your accounts receivable frees up your time to focus on your core business activities and grow your business. This can be especially beneficial for small businesses that may not have the resources to handle credit control in-house.

3. Cost-effective: Outsourcing credit control is often more cost-effective than hiring and maintaining dedicated credit control staff. You can eliminate recruitment, training, and retention costs, and avoid resource challenges like annual leave, sick leave, and parental leave.

4. Scalable resources: With outsourcing, you can scale resources up or down based on sales. This is particularly helpful for seasonal businesses that have fluctuations in their business activities throughout the year.

5. Expert handling: By outsourcing credit control, you can have peace of mind knowing that your receivables management is being handled by experts who have the necessary skills and knowledge to do the job.

6. Preserve customer relationships: Outsourcing credit control can help preserve customer relationships. When credit control is handled professionally and efficiently, it can help maintain good relationships with customers.

7. Reduction in the need for additional funding: Outsourced credit control can help reduce the need for additional funding, which saves money on borrowing fees.

8. Access to advice and guidance: When you outsource credit control, you can have access to advice and guidance in the event of an overdue invoice. This can help you better manage your credit control and avoid potential issues.

View our case studies

Outsourced credit control pricing

Our outsourced credit control services operate on a fixed monthly fee – from just £500/mth – with no hidden extras.

Whether you need us for a short-term project to clean up your ledger for year end or following an acquisition, medium-term cover for staff absences, or a longer-term outsourcing project to fill the gaps caused by difficulties recruiting and retaining staff, we can help to improve your cash flow.

Call us on 01622 600 921 Contact us via online form

If you are a £5m SME reducing your days’ sales outstanding by five days returns £68,000 to cashflow, and if you are a £30m company, this would be £411,000.

Frequently asked questions

DSO stands for Days Sales Outstanding and is the industry standard for measuring the average number of days it takes a company to collect payment after a sale

No. We collaborate with companies of all sizes in many different industries to improve their cash flow and reduce DSO

All payments are direct to your bank account, not ours

No. All of our communication with your customers will be in your name, providing consistency and transparency

Our customer-focused approach will help to improve relationships with your customers, rather than negatively affecting them. Over time, we help to educate your customers to pay faster

Your Receivables Online keeps you to date with all of our credit control activities, and report monthly on KPIs

We price outsourced credit control service according to the number of customers and invoices you have in an average month, use the calculator above for an estimate on how much it will cost.

Testimonials

STA has been a fantastic outsource partner for us. A skilled and diligent team, who were quick to learn our systems and outperform our Key Risk Indicators. Great team to handle disputed and protracted cases, providing the right balance of pressure and collaboration to ensure debts are paid

Sonovate Ltd

We used STA International as a temporary solution to fill resource gaps resulting from exponential business growth. The quality, professionalism and commitment of the STA team has been first class. All facets of the collections process have been managed seamlessly, with fantastic results. I would thoroughly recommend and not hesitate to use STA for your business collections process.

Culligan UK

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Whatever size your business is, we have the expertise to make a difference and help you gain a competitive advantage.

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