News & Resources
5 signs it’s time to use a Debt Collection Agency
Running a business isn’t always smooth sailing – especially when it comes to keeping your cash flow positive. Unpaid invoices...
7 tips for avoiding late payments
Experiencing late payments from clients is a common challenge for businesses, but implementing effective strategies can mitigate the impact on...
New Fair Payment Code
The new Fair Payment Code has been launched to replace the Prompt Payment Code and encourage businesses across the UK...
The Essential Cash Flow Guide for SMEs
Poor cash flow management can be fatal for businesses whatever their size, but particularly when they are small and just starting...
10 Common Excuses for Late Payment (and how to deal with them)
You will often read about the ‘late payment culture’ where many businesses only start to think about your invoice when...
How to tackle a disputed invoice
Getting paid is one of the biggest challenges a small business faces – when the smallest delay can turn a...
STA nominated for industry award
We’re delighted to announce that our Learning & Development Manager Jacqueline McConnell has been nominated for the Merit Award (Working...
STAs Jacqueline McConnell wins at National Contact Centre Awards
Congratulations to our Training & Development Officer, Jacqueline McConnell, for winning the 2023 UK National Contact Centre Award for Significant...
STA International finalists at Contact Centre Awards
We’re delighted to announce that our call centre in Glasgow has been recognised with nominations for both Team Manager of...