University Discussion Forum

University Discussion Forums

Legislation and common-practice influence and challenge the work-life of our H&FE clients. Having the opportunity to share these challenges with others is both reassuring and educational. To do this, we facilitate bi-annual University Discussion Forums (UDF) in Birmingham, Cheltenham, London, Manchester, York, and Glasgow. Attendees work for HE establishments in AR, Credit Control, Treasury, Student fees, Income and Finance, and clients from independent student accommodation providers.

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free-of-charge forums hosted since 2008


delegates attended


different universities, colleges, and accommodation providers

Great opportunity to openly discuss issues instead of having speakers to talk about different issues. Discussion aspect to this event was key to it being useful and relevant to daily work and issues. Networking opportunities and links to improve systems was great.

Finance Administrator,
North West England University

I wanted to say a really big thank you for inviting me to your Forum. The hospitality and professionalism, not to mention friendliness, was amazing. To top it all, I gained a lot of knowledge as well as confidence in the way our university works. Thank you again for making me feel very welcome

Finance Administrator,
South West England University

Thank you for a very informative and useful discussion forum and lunch today. It was a very worthwhile event and provided lots of networking opportunities too. Looking forward to the next one already.

Head of Income & Payments,
South East England University
Topics discussed at the 2023 forums included:

    • Managing students through the cost-of-living crisis

    • Nigerian students and Form A

    • Sanctions applied and reasons

    • WePay/ WeChat experience with Chinese students

    • International student payment strategy

    • Deposit and payment planes for accommodation

    • Face-to-Face versus virtual student meetings

    • Increase in credit card fraud

    • UKVI basic compliance assessments

    • Managing sponsor risk

Interested in attending a future forum?

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