Benefits for QBE policyholders

As a policyholder of QBE, you qualify for a discounted and fixed rate when you use our commercial collections for your UK, Ireland and international debts.

How it works

On receipt of your debt, we tell your debtor that you have instructed us to collect the sum outstanding on your behalf. We add Late Payment Act interest and collection costs to your principal debt, and we start telephone negotiation to recover it. After 28 days, if the account is still open, we'll recommend the next step, such as an overseas agent or legal action through STA Legal.

See every case

Place debts online in Your Debts Online, where you can follow progress on each debt, our costs and charges by debt, your invoices and statements, and our overall collection success rate.