Outsourced credit control
Credit control, run by us.
In your name, from £500 a month.
A trained credit control team working your ledger all year round, under your brand. Invoices get paid sooner, cash stays in the business, and your people stay on the work that grows it.
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How many live accounts are on your ledger?
Includes debt recovery at 8% instead of 10% if any account needs to escalate.
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STA Receivables is outsourced credit control: a trained team works your sales ledger in your name so invoices are paid on time. It is for businesses that want a credit control team without hiring one. It is priced as a flat monthly fee based on the size of your ledger, with any debt recovery charged at 8%. STA International is FCA authorised, has been a member of the Credit Services Association since 1995 and holds ISO 9001 & 27001.
Five days off your DSO puts real cash back in the business.
Days sales outstanding is how long it takes to get paid after a sale. It's the number credit control moves. Take days off it and this is the cash that comes back into the business.
Cash released
That's roughly a year in financing cost at %.
Illustrative arithmetic, not a forecast.
Is your ledger costing you cash?
Five quick questions. We will tell you whether Receivables, Collections or both fit, and what a shorter DSO is worth. No personal details until you ask for the summary.
Your result
Taking five days off your DSO would release roughly in cash, about a year in financing cost at %. Illustrative arithmetic, not a forecast.
We will only use your email to send the summary and follow up on it.
Done. Your summary is on its way to .
See how STA Receivables worksOne flat monthly fee, based on the size of your ledger.
No per-account charges. Indicative pricing below — we review your ledger before quoting properly, so the fee reflects the work actually involved.
How many live accounts do you have?
Credit control clients get debt recovery at 8% of sums collected instead of our standard 10%, for as long as the service runs.
Ready for a firm price? Use the calculator at the top of the page or call 01622 600 921.
All pricing is indicative and excludes VAT. The fee is set by the number of live accounts on your ledger and only changes if that number changes band, which we agree with you before it takes effect.
Most businesses come to us for one of six reasons.
Short-term project, cover for a gap, or a permanent arrangement — the shape is yours to set.
You cannot recruit or keep credit controllers
Skip the hiring cycle. Our team is trained and working your ledger from day one.
You are growing faster than the back office
Credit control capacity that scales with your sales ledger, without adding headcount.
Your invoicing is seasonal
Scale the resource up when volumes spike and back down when they do not.
You have a long tail of small accounts
When chasing hundreds of low-value invoices in-house costs more than the invoices are worth.
You bill on subscription or annual contract
Recurring revenue needs systematic follow-up. It rarely gets it.
You are cleaning up a ledger
Year-end tidy-ups, post-acquisition consolidation, or freeing your team for the major accounts while we take the rest.
Commitments we do not move on.
Every call, email and letter goes out under your brand. Your customers see one consistent business, and most never know we are involved.
Payments go straight to you. We never hold your money at any point in the process.
Priced on the number of live accounts on your ledger, with no per-account charges. The fee only moves if that number does, and we agree it with you first.
If an account can't be collected, nothing moves to recovery or legal without your instruction. When it does, it's at our reduced 8% rate.
We work to your rules, under your name.
The service is built around your ledger and your terms. A full engagement covers all five stages, and plenty of clients take only the parts they need.
Credit checks and account opening
New credit applications processed against your rules, with your payment terms agreed before trading starts.
Credit limits set and monitored
Limits established and reviewed continually, so a deteriorating account is caught while it is still collectable.
Invoice queries cleared early
Most late payment starts as a query, so we get to those first: missing purchase order numbers, unclear terms and mismatched details are sorted before they hold up payment.
Collection from the invoice date, not the due date
Larger invoices confirmed as received and query-free, with a payment method and date secured. Smaller invoices follow a collection strategy we agree with you.
Paid, direct to you
Payments go straight to your bank account. Every account's activity is visible in Your Debts Online, with KPI reporting monthly.
Questions we get asked first.
Will my customers know we have outsourced?
No. Every call, email and letter goes out in your name. We work discreetly under your brand, and in most engagements the customer never knows there is a third party involved.
Will outsourcing credit control affect my customer relationships?
Consistent, professional credit control usually improves them. Customers who know they will be contacted on a predictable schedule pay to that schedule. The work is designed to keep your customers trading with you.
With credit control, where do customer payments go?
Straight to your bank account. Your customers pay you directly, and we never hold the money.
How do I see what contact you have had with my customers?
Your Debts Online shows the credit control activity on every account on your ledger, and we report on KPIs monthly.
Is credit control only for certain sectors?
No. We work across a wide range of industries, from SMEs to large enterprises. What matters more than sector is the shape of your ledger.
What is DSO?
Days sales outstanding — the standard measure of how long, on average, it takes to get paid after a sale.
How much does credit control cost?
A flat monthly fee based on the number of live accounts on your ledger, from £500 a month. We review your ledger before giving a full quote. If an account does need to go to recovery, you pay 8% commission on UK debts instead of our standard 10%.
Can I use credit control for just a few months?
Yes. Short engagements are a normal part of what we do: year-end clean-ups and post-acquisition work, cover for absences, and long-term outsourcing.
What happens if a credit control account can't be collected?
On your instruction, it moves to recovery within the same business, and as a credit control client you pay 8% commission on UK debts rather than our standard 10%.
Get paid faster. Start with a quote.
Check your indicative price and request a full quote in under a minute. No obligation, and no contact with your customers until you say so.
One flat monthly fee, based on the size of your ledger.