Case studies
Cases we ran to conclusion
Recent recoveries, written up with our clients' permission: what the debtor said, what we did about it and where the money ended up.
Latest case
CollectionsManufacturing
£263,906 recovered from an Irish customer in 24 days
A year overdue, and the customer said it had already paid. Our team asked for the proof, kept the pressure on, and the full balance arrived within four weeks.
CollectionsEducation
A university's £57,000 NHS debt, paid in 25 days with £23,815 in interest and costs
An invoice to an NHS trust had been stuck in approval for two and a half years. Within a month it was paid, along with statutory interest and recovery costs worth 42% of the original debt.
CollectionsConstruction & building supply
A flooring contractor's three-year-old debt, paid in full with interest
A long-standing housebuilder customer owed £39,430 from three years earlier and wanted the interest dropped. It paid the lot: £54,307, interest included.
CollectionsProfessional services
A £71,729 invoice a major firm couldn't find, paid in 22 days
Procurement said the invoice was approved, but accounts had never heard of the supplier. We kept escalating until someone paid it.
LegalHealthcare
£115,364 recovered after a statutory demand, with £13,788 in interest and costs
The customer promised £20,000 a day, paid once, then went quiet. A statutory demand brought in the remaining £75,364 within 15 days of service.
LegalTechnology & SaaS
£193,697 owed, a broken payment plan, and a statutory demand that ended it
A business services company asked for four monthly instalments, paid one late, then stopped. A statutory demand brought in the other £162,994 in one payment.
LegalTransport & logistics
A disputed freight account settled in full after STA Legal stepped in
A packaging manufacturer disputed £63,779 of freight charges. A letter before action, a robust reply and a statutory demand ready to go got the whole principal paid within ten weeks.
CollectionsEducation
£68,640 recovered from a Gulf energy company after two years
Training fees owed for nearly two years by a large overseas energy company. Bounced emails and dead phone lines didn't stop it being paid in full.
Collections
A Dutch company's £37,000 referral commission, recovered from a UK business
A UK business stopped responding over £37,000 of referral commission owed to a Dutch company. A pre-legal warning got management to the table, and a repayment agreement followed.
Collections
A UAE motorsport firm's £44,000 recovered from a UK business in 21 days
A UK business owed a UAE motorsport company £44,000 in storage charges. Paid in full three weeks after it was placed with us.
All case studies
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