STA Collections · International

Overseas debts, recovered from the UK.

Chasing a customer in another country, language and legal system is slow and expensive to do yourself. Our UK-based international team runs the whole case, in the debtor's own language, and we charge 15% of what we recover. If we don't collect, you don't pay.

countries we collected in last year 154
languages spoken in-house 12
commission on sums recovered 15%

Why it works

In the debtor's language

Our UK-based international team works in 12 languages: English, Arabic, French, German, Italian, Dutch, Spanish, Portuguese, Polish, Lithuanian, Mandarin and Nepalese. You deal with one team, in English, under UK terms.

Local pressure when it's needed

If direct contact doesn't work, and only with your consent, we pass the case to a vetted partner or lawyer in the debtor's country. Our partner network covers 80+ countries and recovers in the local language.

Checked before we start

Solvency and trading checks are done at placement, so you know early whether recovery is realistic.

Any currency

We collect in any currency and pay it on to you. Every case is visible in Your Debts Online.

How it works

1

Place the debt

2

Checks and first contact from the UK

3

Negotiation and payment plans

4

Local agent or lawyer, with your consent

5

Payment, or a recommendation on next steps

Where we recover

Last year we collected in 154 countries.

These are some of the most common. If yours isn't listed, ask: we can recover almost anywhere outside UK-sanctioned territories.

Europe

  • Ireland
  • France
  • Germany
  • Netherlands
  • Belgium
  • Luxembourg
  • Spain
  • Portugal
  • Italy
  • Switzerland
  • Austria
  • Denmark
  • Sweden
  • Norway
  • Finland
  • Poland
  • Czech Republic
  • Greece
  • Romania
  • Hungary
  • Lithuania

North America

  • United States
  • Canada
  • Mexico

Middle East and Gulf

  • United Arab Emirates
  • Saudi Arabia
  • Qatar
  • Kuwait
  • Oman
  • Bahrain
  • Israel
  • Turkey
  • Egypt

Asia-Pacific

  • China
  • Hong Kong
  • Japan
  • South Korea
  • India
  • Singapore
  • Australia
  • New Zealand
  • Malaysia
  • Indonesia
  • Thailand
  • Vietnam
  • Philippines

Africa

  • South Africa
  • Nigeria
  • Kenya
  • Morocco
  • Ghana

Latin America

  • Brazil
  • Chile
  • Colombia
  • Argentina
  • Peru

Pricing

Pricing that only works when you get paid.

We don't charge to take on your debt, there's no minimum spend and no contract term. Our commission comes out of what we recover, so our incentive is identical to yours.

Our commission

15%Overseas businesses

Of sums recovered. No collection, no commission.

Get your rate

Overseas agents (only with your consent): typically 20–25%.

Get a quote

What would you receive?

Four quick questions show what we would chase, what we would charge and what you would get. We have set the debtor as outside the UK; you can change that at step two.

Get a free quote

Step 1 of 5: Your Company Location

Where is your company based?

Where is the debtor company based?

How much are you owed?

Your recovery quote

Outstanding amount:
Late payment interest:
Total we'll chase:
If we recover the full amount, you receive:

Start Your Recovery

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Common questions

What if the debtor is overseas?

We recover from debtors worldwide, and over the last year we collected in 154 countries. Most international cases are handled from our UK office and settle without proceedings, which matters, because litigating abroad often costs more than the debt. Commission is 15%. If a case needs to transfer to a local agent, the rate increases, but only with your approval.

Can you add interest and costs to an overseas debt?

It depends on the debtor's country and on your terms. In most countries, interest and collection costs can only be claimed if your contract with the customer allows it. It's worth adding that clause for future sales.

Do you speak the debtor's language?

Very likely. Our international team works in 12 languages: English, Arabic, French, German, Italian, Dutch, Spanish, Portuguese, Polish, Lithuanian, Mandarin and Nepalese. For other languages, our local partners recover in the language of their own country.

Can you take legal action abroad?

Yes, through lawyers in the debtor's country, only with your approval and with costs agreed first. We'll tell you plainly whether it's likely to be worth it.

We're based outside the UK. Can you collect from UK businesses for us?

Yes. Overseas businesses use us to recover from UK customers at our standard UK rate of 10%. See UK debt collection.

Is there anywhere you can't collect?

We don't work in territories under UK sanctions, and we screen every placement against the current sanctions regimes. In a few other places, enforcement isn't practical; if so, we'll tell you when you place the debt, not after.