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Security, regulation and the standards we hold ourselves to.

Everything a procurement or compliance team asks for during a tender, in one place: certifications, regulatory registrations and policies. Need more? Request our security pack below.

Independently certified.

ISO 9001 (quality management)

Certified by BSI.

ISO 27001 (information security)

Certified by BSI, covering how we protect client and debtor data.

Cyber Essentials Plus

Certified under the IASME scheme.

Authorised, registered and accountable.

Financial Conduct Authority

Authorised and regulated. Firm reference number 705183.

Check the FCA register (opens in a new tab)

Information Commissioner's Office

Registered as a data controller. Registration number Z7268646.

Check the ICO register (opens in a new tab)

Credit Services Association

A member since 1995, working to the CSA Code of Practice.

About the CSA (opens in a new tab)

The policies behind how we work.

Privacy notice

How we collect, use and protect personal data.

Read

Cookie notice

The cookies we use, and how to manage them.

Read

Complaints procedure

How to complain about our service or our handling of your data.

Read

Credit-insurance partners.

If you are insured with one of these credit insurers, you qualify for a discounted, fixed rate on commercial debt collection.

NEXUS

Benefits for NEXUS policyholders.

See the benefits

QBE

Benefits for QBE policyholders.

See the benefits

Credendo

Benefits for Credendo policyholders.

See the benefits

AIG

Benefits for AIG policyholders.

See the benefits

Request our security pack.