The challenge
The situation
A global logistics provider was owed £63,779 across 14 invoices by a UK packaging manufacturer, which disputed the charges.
What we did
What happened
STA Legal sent a formal letter before action. The customer disputed it, so STA Legal went through the client's terms and documents and sent a detailed response. Part payments followed. When the client instructed a statutory demand for the balance, STA Legal drafted it and told the customer it was coming.
The outcome
The result
Before the demand was served, the customer paid the full principal directly to the client, and the file closed by agreement.
